Request a Response

If you need to solve a problem, require an expert assistance or an urgent response from an employee, use the "Request a Response" option. With this option, no comments will be ignored from now on because the response is required!

1. Open the task, project, or any other page where you want to request a response from the employee.
2. Go to the "Request a Response" tab.
3. Select a username from the drop-down list.
4. Enter the text.
5. Press the "Send" button or the Ctrl+Enter.
6. After sending a comment, your colleague will immediately receive a notification.
7. This comment will also be highlighted in yellow for those who have to send their response and those who require it.

When a response to a comment is received, that comment will be highlighted in turquoise
for those who have requested it. Also, the person who requested a response will get a notification.