One Hub for Software and IT Services

In IT, CRM is a software product that integrates features used to manage relationships with customers, such as generating leads, storing contact details, segmenting customers, sending emails, setting up sales pipelines, etc.

Flowlu is the best CRM for IT service providers because it’s built to centralize client management, streamline service delivery, increase sales, and optimize billing—all within one platform. It’s a definitive solution for managing customers, projects, employees, and finances, that makes it possible to focus on delivering exceptional service and growing your business.

Yes, most CRM solutions are designed to provide an optimized and friendly user experience. However, it’s necessary to point out that the design differs from one CRM tool to another. Before deciding on a purchase, find if there is a free trial and help documentation available.

In simple terms, an IT project manager's job is to realize the company's IT goals. They're the people who figure out how to get there, by planning each step, organizing the team and resources, managing the money, and then driving the project to completion.

A business decides to upgrade to a new email system—that’s an IT project. To make this happen, things need to be carefully planned and organized. For example, one needs to figure out a way to switch without losing old emails, train everyone on the new system, and maybe purchase new hardware and software.

The whole process of switching email systems, from the initial idea to everyone actually using the new email every day, that's IT project management in action. It's about taking a big IT goal and making it a reality, step by step.