What is the Most Commonly Used CRM?

Kelly Richardson

Copywriter

July 1, 2023

8 min read

According to recent statistics, thousands of businesses from all over the world are already using a CRM system. In case you still aren't, you need to consider finding a good CRM system that works for you.

What Is A CRM System?

In short, CRM stands for Customer Relationship Management system and it is one of the best tools any business, no matter how big or small, and its industry, should be using.

Ultimately, a CRM system like Flowlu can help you manage not only your deals and marketing, but also customer service tickets with greater ease, speed, and efficiency.

Many top managers and business owners are still convinced that using a CRM system is only for big companies with a lot of employees. After all, they used to be very expensive not only in terms of the infrastructure you needed but also in terms of maintenance. However, as with everything else, CRM systems have evolved a lot in the most recent years.

In the case of Flowlu, for example, you don't need to have any specific hardware or even a dedicated IT team. In fact, Flowlu is a CRM system that is cloud-based. This means that you can access the platform no matter where you are or the device you're using. You may even access it using your smartphone when you're not in the office.

One of the best things about CRM systems nowadays is that the best ones are very flexible. In what concerns Flowlu, you can choose the plan that best fits your business and increase it as your business grows. It's that flexible!

Which CRM is the most commonly used?

If there is something true about CRM systems is that there's not one that you can say it's better than the others. It all depends on your business type, size, industry, and even your own goals. However, generally speaking, Flowlu is a great option for most businesses, no matter the size and industry. Also, Flowlu can be considered as one of the most commonly used CRMs because it’s a widely known software in many countries all over the globe, such as the USA, India, Brazil, Mexico, etc.

Here are some of the things Flowlu can help you with:

Manage Your Leads & Customers

You can say that if you don't have customers or leads you don't have a business. So, you want to make sure that managing them carefully and nurturing them is a very important part of your business.

In Flowlu, you can simultaneously manage both clients and leads. As you gather data, it will be securely stored in Flowlu. Then, you can access it and get a full insight into both your customers and leads. But more than this, you can check each customer's purchase history and even their activity log, such as emails, calls, appointments, etc.

As for getting new customers and their contact information for your business, you can simply create custom webforms to display on your website with just a couple of clicks. And whenever you send an email, you can see who opened it, and who clicked on a link, among so much more useful information.

Drive Sales

As a business owner, you know that some specific products or services that you offer sell better than others. But why? And at which stage of the sales process do you usually lose sales? These and more insights can be easily obtained when you're using a CRM system like Flowlu.

With in Flowlu's platform, you can see your entire sales process (or the different ones that you have) and, at a simple glance, you'll know what you're doing right and what needs to be improved.

Another major advantage of using a CRM application is that you can automatically streamline some of those manual and repetitive to-dos that take so long to complete and usually are done with mistakes and errors. You can easily set your own automation rules for tasks like creating projects, follow-up tasks, and even sending emails. When you do this, you'll not only be saving a lot of time that you and your employees can use for more important tasks as well as you'll also be preventing errors.

Boost Your Marketing Campaigns

Among other benefits, a CRM system that can gather and store all your business data is that it will give you a much better insight into your business as a whole. This also includes getting to know more about your target audience.

With a CRM and carefully organized data, you'll be able to improve your promotion campaigns. The marketing team will be able to write their messages based on customers’ segments and you can keep track of them all.

Improve The Communication & Collaboration Within Your Business

The most important thing for any business to be successful is to always ensure that your teams and employees communicate and collaborate well. The truth is that this is easier said than done. After all, each one of your employees or teams has his own tasks and goals.

When you're using Flowlu, your employees will be able to use a chat within the platform while doing their regular to-dos. They can attribute tasks to each other, leave messages, and send files, among many other things. It saves lots of time on switching between apps for work and messengers. You can also create separate project chats to keep all project-related files and comments in one single place, as well as communicate only on project’s agenda.

Get Important Insights Of Your Overall Business

Using a CRM software allows you to always be on top of your business. You can define specific reports so you know where you stand. With just a couple of clicks, you can get the most detailed reports about any specific area of your business or a more generic report.

Bottom Line

There's no question that Flowlu is one of the best options when you're looking for an all-in-one CRM system for your business. After all, it can handle big enterprises and small businesses from the most simple to the most complex ones. Besides, it gives you all the flexibility you need since it grows with your business.

You can try Flowlu for completely free after exploring 14-day unlimited trial and you don't even need to add a credit card to do so.