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How Motor iNKS Transformed Operations and Elevated Customer Experience with Flowlu
Flowlu - How Motor iNKS Transformed Operations and Elevated Customer Experience with Flowlu
How Motor iNKS Transformed Operations and Elevated Customer Experience with Flowlu
Motor iNKS has long been a trusted name in vehicle wraps, window film, and large-format graphics installations. Based in the U.S., they’re the go-to partner for print, wrap, and sign shops, handling complex installation projects that require specialized skills and expertise.

But as the business grew, Daniel Burton, Chief Graphics Specialist at Motor iNKS, found himself juggling rising software costs and disconnected tools. It was a challenge that began to slow down their operations, making it harder to stay efficient and serve clients at the level they had come to expect.

After 13 years in the business, Daniel knew it wasn’t just about delivering high-quality installations. To remain competitive, he needed to streamline operations and simplify processes. That’s when he discovered Flowlu—a tool that changed the way Motor iNKS managed its daily tasks and customer relationships.

Before Flowlu: Disconnected Tools and Growing Costs

Motor iNKS has always stood out for its expertise and reliability. But behind the scenes, Daniel and his team were struggling with inefficiencies caused by multiple platforms that didn’t integrate well. Tools like Salesforce, Shop Vox, and QuickBooks were expensive and offered basic functionality at a premium price. As Motor iNKS grew these tools became more of a hindrance than a help.

Daniel needed a solution that wouldn’t just add more complexity. He wanted a platform that could simplify operations, manage clients and payments, organize schedules, and do it all without blowing up his budget.

The Search for an All-in-One Solution

When Daniel set out to find a new system, he wasn’t just looking for a CRM. He needed a complete business management tool that would let him focus on what mattered most—delivering great service. He tested a few different platforms but found many of them overly complicated or missing key features.

That’s when he found Flowlu. It had everything he needed—without the unnecessary bloat or high costs.

Getting Started with Flowlu: Easy Transition, Immediate Impact

Flowlu caught Daniel’s attention with its all-in-one approach, offering powerful CRM features, invoicing, and project management in one place. Transitioning to Flowlu was a breeze. “Within a day, we were up and running,” Daniel recalls.

But what really made the difference was the hands-on support from Flowlu’s team.

The support team's quick response to technical issues or even general questions has been phenomenal.

Daniel Burton Chief Graphics Specialist at Motor iNKS

Whenever Daniel needed help, the Flowlu team was there to ensure everything ran smoothly.

The Results: More Organization, Better Customer Experience

Since adopting Flowlu, Motor iNKS has seen significant improvements in the way they operate. Here’s how Flowlu made a difference:

  • Project Workflows: Daniel uses Flowlu’s project management tools to track installation jobs from start to finish, ensuring his team meets deadlines and stays organized.

  • Invoicing: Flowlu’s easy invoicing feature allows Daniel to send and track invoices in minutes, simplifying the payment process and eliminating the need for additional software like QuickBooks.

  • Automation: Routine tasks like follow-ups and payment reminders are now automated, giving Daniel and his team more time to focus on what really matters—serving clients.

  • Task Tracking: Flowlu’s task tracking feature helps Daniel stay on top of every detail, ensuring nothing falls through the cracks. Scheduling installations and tracking team activities has never been easier.

  • Team Chat: With a small team of four installers, clear communication is key. Flowlu’s built-in chat feature lets the team collaborate quickly and efficiently, without switching between apps.

  • Sales Funnels & Opportunities: This tool provides Daniel with a clear view of his sales pipeline, making it easier to track leads and close deals.

Competitive Edge and Increased Productivity

Thanks to Flowlu, Daniel has given his clients a more seamless experience. For example, he now shares his installation calendar with B2B partners, allowing them to plan around his availability. This added transparency gives Motor iNKS a competitive edge—clients appreciate the convenience and efficiency it brings to their own workflows.

“The task and calendar functions keep me organized, which is rare in the wrap and print industry,” Daniel says. “That organization is what sets us apart.”

Conclusion: A Game-Changer for Motor iNKS

Flowlu has become an essential part of Motor iNKS’ operations. It saves time, cuts costs, and allows Daniel to focus on delivering the high-quality service his clients expect.

His advice for others? “Jump in and start using it. You’ll find ways to take advantage of everything Flowlu has to offer. Don’t let the potential go to waste.”

With Flowlu, Motor iNKS is operating more efficiently than ever and delivering top-tier service to their clients—something Daniel knows is key to staying ahead in the industry.

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