For the past five years, Yaralink Digital Agency has been working with local businesses in Nepal to help them stand out online. They’re a small team of five, navigating the ups and downs of growing in a tough market. Like many businesses, they ran into operational hiccups that needed fixing.

The Problem: Too Many Tools, Not Enough Connection

Before Flowlu, Yaralink used Google Workspace to manage their operations. Yaroslav Lengerd, CEO of Yaralink, shares, “I was constantly switching between apps. Nothing felt connected. I spent more time making tools work together than focusing on the work itself.”

After trying ClickUp, Asana, and over a dozen other CRM with Project Management tools, they still hadn’t found a good fit. Yaralink needed one solution that could keep everything organized and in sync.

Discovering Flowlu

Yaralink found Flowlu through a Google search and positive reviews.

Everything we needed was in one place. The tools worked together smoothly, and it was easy to use.

While the design wasn’t their favorite, the functionality more than made up for it.

Setup was quick and easy. “We got everything running in a day,” Yaroslav recalls.

How Flowlu Made a Difference

With Flowlu, Yaralink has everything they need in one platform. “I can see what needs to be done, where clients are in the process, and how the business is performing overall,” says Yaroslav. He also appreciates the simple layout of the app, which makes it very simple for his team to navigate and quick to learn the platform.

These are the features Yaralink uses most:

• Project Workflows: This feature helps Yaralink create, assign, and track tasks within projects. The team can set up stages and tasks that reflect their exact processes, ensuring no step is missed. They no longer need to start from scratch each time, as they can create tailored project workflows for each of the services they provide.
• Invoicing: Yaralink saves hours on admin work by using Flowlu’s invoicing tools to generate professional invoices and send them to customers in just a few clicks.
• Workflow Automation: Automation features across almost all modules help eliminate manual actions, allowing the team to focus on more important work.
• Task Tracking: Task tracking ensures everyone stays on the same page. Team members can view priorities, stay updated on the progress, and complete tasks seamlessly, ensuring efficient collaboration on client projects.

• Client Portal: The client portal allows customers to access project updates, invoices, estimates, knowledge base, and built-in chat, ensuring transparency.
• Knowledge Base: Flowlu’s knowledge base centralizes essential company information, SOPs, guidelines, and resources. Yaralink’s team now has a one-stop resource for troubleshooting, training, and reference, significantly reducing repetitive questions and onboarding time.
• Team Chat: With built-in chat, the team no longer needs separate tools for communication. They can discuss projects, share updates, and make quick decisions, all in one place.
• Sales Funnels and Opportunities: Managing leads is now straightforward. The sales funnel feature helps Yaralink track potential clients from initial contact through to closing, ensuring no opportunities are missed. The system also provides insights into conversion rates and sales trends.
• Mind Maps: This creative tool has been a favorite for brainstorming sessions and strategic planning. Yaralink uses mind maps to visually organize ideas, plot project structures, and outline campaigns, making complex plans easy to understand.
• Dashboards: Dashboards provide a visual summary of performance, giving Yaralink insights into metrics like the state of the sales pipeline, paid invoices, and overall financial health.

Why It’s Working

Flowlu has saved Yaralink time by centralizing their operations and cutting out inefficiencies.

We are completing work faster, keeping clients satisfied, and staying ahead in our market.

Advice from Yaroslav

Yaroslav suggests starting with a clear plan. He recommends to outline your business processes and decide how Flowlu can fit into them. It makes everything easier to manage.

Wrapping Up

For Yaralink, Flowlu was the solution that brought their business into focus. If you’re tired of juggling multiple apps and want a tool that makes your operations smoother, Flowlu could be what you need.

Simplify your work and get more done—Yaralink’s experience shows how effective it can be.